Most of you are probably familiar with the Hover window in the Dentrix Appointment Book. When you hover your mouse over a particular appointment, the Hover window appears and gives you information about the patient and their appointment. But did you know that you can...
In your office, you’re already focused on delivering an excellent patient experience. But a lot happens online before your patients decide to step foot in your office. According to a recent study, 86 percent of patients checked online reviews before choosing their...
With the Patient Engage Campaign Studio, you have the ability to automate your email delivery with complete control over content, audience, and email frequency. Have you ever felt like you had too much work to do only to be given another assignment? What if you had...
Assigning billing types in Dentrix is a great way to categorize patient accounts. The benefit of assigning patient accounts to a billing type is because nearly every report you generate in Dentrix can be filtered by a patient’s billing type. Here are five ideas of how...
Dental emergencies are always going to happen. How we handle scheduling those patients can dictate the entire day for the office. For example, I visited an office recently where the doctor had four patients scheduled back to back for an emergency exam and X-ray. He...
Record which team members are assigned particular tasks in order to hold them accountable for their job responsibilities. When it comes to training your team, it’s important to hold them accountable for mistakes and document areas where they need to improve....
Experts agree that positive online reviews are vital to attracting new patients and growing a successful dental practice. You probably already know this and might be wondering how to take your reviews to the next level. This week we’ll show you how you can grow your...
Closing the month is important, but it doesn’t have to be stressful. To close or not to close, that is the question. The answer? CLOSE! A lot of offices worry about closing out the month and how it “locks down the month and they can’t make changes.” I’ve always...
Unfortunately, patient cancellations are a fact of life in every dental office. It’s not unusual for an office manager to get messages from patients over the weekend wanting to cancel their appointments for Monday. It would be nice if there was list of patients...
Holding a daily huddle with your team helps you prepare for the day, monitor progress on monthly goals and improve your business operations and patient care. Because having a daily huddle is so important, Dentrix includes the Daily Huddle Report that gives you quick...
