Four important questions you should ask when scheduling an appointment for a new patient. When a new patient calls to schedule an appointment, I recommend getting as much information on that initial phone call as possible. I’ve found that this can help to provide the...
In your office, you’re already focused on delivering an excellent patient experience. But a lot happens online before your patients decide to step foot in your office. According to a recent study, 86 percent of patients checked online reviews before choosing their...
Experts agree that positive online reviews are vital to attracting new patients and growing a successful dental practice. You probably already know this and might be wondering how to take your reviews to the next level. This week we’ll show you how you can...
Let your patients know how awesome they are! Patients see online reviews as essential. For many new patients, your online reviews will make or break their decision to visit your office. Most offices try to get reviews from everyone, but this can sometimes come across...
Patient Engage Live gives you instant notifications so you can respond quickly right from your computer’s desktop. Patient Engage makes it convenient to manage patient communications from a single dashboard. But what if you don’t have the Patient Engage website open...
Don’t waste time calling patients on the phone. Send appointment reminders and practice announcements through text messages and emails instead. One of the most important things the administrative team does is communicate with patients. They remind patients about...
