One of the most expensive things in a dental office is an empty treatment chair. A missed appointment can cost anywhere between $50 and $1,000. No-shows and other scheduling problems result in lost time, production and money, and are a major source of stress for...
When you want to review the contacts you’ve had with a patient, you can see this information from the Office Journal display window. However, this information will only be as accurate as the records you keep in your office. As a general rule, you should document...
Before you send patients a final notice that their account will be sent to collections, you like to try to reach them by phone. You can add the details of that phone call to the final notice letter you send using the Quick Letters feature in Dentrix. These...
Did you know that Dentrix comes with over 40 pre-defined letter templates that you can use with Microsoft Word to create custom correspondence between your office and your patients? By using the Dentrix Letter Merge feature, you can pull patient information into...
Learn how to use Dentrix to send an email message to everyone who has an email address in the Family File. There may be times when you need to close your practice or make changes to your schedule and need a way to let your patients know about those changes. Email is...