Use these tips to create processes every team member should follow when confirming patient appointments. Making sure that patients come for their appointments and arrive on time is an important part of the front office team’s job. Having patients miss or forget...
Like the adage, “measure twice and cut once,” it is highly recommended that you review your forms before publishing them. Proofreading is essential for producing high-quality documents. Have a team member review the form, as they may catch errors the creator of the...
If Charles Dickens taught us anything in A Christmas Carol, it’s that the end of the year is the perfect time to learn from the past, be present in the moment, and set goals for the future! Let’s start by looking back at our most popular tips, videos, and webinars...
In today’s world, your patients are used to accessing self-service solutions online. In fact, many likely prefer it! The Patient Portal for Patient Engage provides patients access to their account information and online forms. You may want to add the New Patient...
By their design, Dentrix billing statements show patients procedures, payments, and adjustments that occurred within the previous month. Transactions that are older are totaled and presented on the first line of the statement as a “Balance Forward” with total amount...
