By their design, Dentrix billing statements show patients procedures, payments, and adjustments that occurred within the previous month. Transactions that are older are totaled and presented on the first line of the statement as a “Balance Forward” with total amount...
The thank you page is the final thing your patients see after submitting a form, and it’s your chance to leave a good impression. By customizing this page, you can give your patients further instructions and create a more pleasing patient experience. Here’s how:...
Make it a priority to communicate clearly—with your patients and with your team. Communication is a topic I write a lot about because it’s such an important factor in a dental practice, both with patients and with team members. Here are three reasons why communication...
Dental emergencies are always going to happen. How we handle scheduling those patients can dictate the entire day for the office. For example, I visited an office recently where the doctor had four patients scheduled back to back for an emergency exam and X-ray. He...
Using digital consent forms in the Dentrix Treatment Planner is efficient and easy. If you’re like me, you read and store books on an eBook reader, view and store important documents and e-mail messages on your computer, receive and pay your bills online, and even...
