If Charles Dickens taught us anything in A Christmas Carol, it’s that the end of the year is the perfect time to learn from the past, be present in the moment, and set goals for the future! Let’s start by looking back at our most popular tips, videos, and webinars...
In today’s world, your patients are used to accessing self-service solutions online. In fact, many likely prefer it! The Patient Portal for Patient Engage provides patients access to their account information and online forms. You may want to add the New Patient...
By their design, Dentrix billing statements show patients procedures, payments, and adjustments that occurred within the previous month. Transactions that are older are totaled and presented on the first line of the statement as a “Balance Forward” with total amount...
The thank you page is the final thing your patients see after submitting a form, and it’s your chance to leave a good impression. By customizing this page, you can give your patients further instructions and create a more pleasing patient experience. Here’s how:...
Make it a priority to communicate clearly—with your patients and with your team. Communication is a topic I write a lot about because it’s such an important factor in a dental practice, both with patients and with team members. Here are three reasons why communication...