“Help me help you!” I love that line in the film Jerry Maguire. It sums up the old truism that help comes after we help ourselves. This can be especially true when it comes to collecting from patients with past due accounts. By spending a little time...
When was the last time you had an exceptional customer service experience? Chances are that when you are impressed with the quality of service you receive, you make it a point to keep going back. Think about the kind of customer service you want patients new to your...
Consultants have said that a healthy practice should collect 98% of adjusted production. Letting an account become more than 30 days overdue will cripple your cash flow and require you to invest more time and money into the account as you try to collect. The less time...
When you open the Dentrix Perio module, the last saved exam for the selected patient is shown. Did you know that you can use this saved exam as a starting point for a new exam? That way, you only have to make changes to the measurements and other data that is...