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Dentrix Canada Blog

Helping you do more with your Dentrix System

by Dentrix Canada Team | Mar 2, 2023 | Schedule Optimization

Changing an Appointment’s Provider or Assistant Time

While scheduling appointments, from time to time you have probably seen messages warning you that the provider you are booking is already scheduled for the requested time. Dentrix will warn you when you attempt to schedule the provider with two different appointments...
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Tags: appointments, dentrix settings, Scheduling

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by Dentrix Canada Team | Feb 2, 2023 | Schedule Optimization

5 Tips to Help Reduce Cancellations and No Shows

Unfilled appointments caused by last-minute cancellations can be costly. Have a plan in place to handle these situations. Do you find that you have problems in your office with patients cancelling their appointments at the last minute or not showing up at all?...
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Tags: appointments, Office Routines, Scheduling

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by Dentrix Canada Team | May 5, 2022 | Schedule Optimization

Assigning an Appointment Length in Dentrix

The Appt Length field in the Appointment Information dialog box allows you to specify how long the appointment will be. While individual procedure codes are set up in the Office Manager with specific procedure times attached to them, there may be situations when you...
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by Dentrix Canada Team | Mar 24, 2022 | Schedule Optimization

Questions to Ask When Scheduling an Emergency Appointment

Dental emergencies are always going to happen. How we handle scheduling those patients can dictate the entire day for the office. For example, I visited an office recently where the doctor had four patients scheduled back to back for an emergency exam and X-ray. He...
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by Dentrix Canada Team | Feb 24, 2022 | Schedule Optimization

Dealing with Broken Appointments Appropriately for Accurate Reporting

The Dentrix Practice Advisor Report contains a lot of valuable information you can learn from it. Some of the statistics included in this report are regarding broken appointments. The Practice Advisor gives you the number of broken appointments not re-appointed,...
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by Dentrix Canada Team | Jan 14, 2022 | Schedule Optimization

Two Ways to Handle Cancellations

When patients come to the front desk following an appointment, they often will schedule their next appointment. But because that appointment can be six months or more in the future, they may at some point between now and then have the need to cancel or reschedule that...
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