Has this ever happened in your office? Mary Jones comes in for a return appointment following her cleaning last week. She says she made a check payment of $25.00 last week, and it has cleared her bank, but it’s not posted to her Ledger. How can you go about finding...
As a Certified Dentrix trainer I often get asked the question, “What can I do to access the data I need more quickly and easily?” The More Information icon can give you the data you need very quickly. I find this tends to be an under-utilized icon that can be a big...
Writing clinical notes can be a time-consuming part of any doctor, assistant, or hygienist’s job. The note-writing process can go a lot faster if you use these two features in Dentrix: procedure notes and clinical note templates. Procedure Notes You can add procedure...
Regular training is so important. We know this in the dental office. Our doctors and hygienists must take hours of continuing education bi-annually. They’re constantly learning so they can treat their patients with the upmost quality of care. The rest of us, meaning...
When patients come to the front desk following an appointment, they often will schedule their next appointment. But because that appointment can be six months or more in the future, they may at some point between now and then have the need to cancel or reschedule that...
Learn why closing the year is so important, get the steps to do it (no matter which Dentrix version you are using), and discover tips to automate the process. Ah, the new year! A time of new beginnings, of novel promises and great hopes, and of innovative goals and...
Simple things you can implement in your practice today to make managing collections less of a hassle. The beginning of a new year is a great time to evaluate your practice. What worked great in your office in 2021? What needs to be improved in 2022? Many offices...
By customizing payment types in Dentrix, you can better track and report your over-the-counter collections. Collecting payment from patients at the time of service is very important. Many procedures we do in the office incur a lab fee and expensive materials and so...
Four important questions you should ask when scheduling an appointment for a new patient. When a new patient calls to schedule an appointment, I recommend getting as much information on that initial phone call as possible. I’ve found that this can help to provide the...
Keep a complete patient health history with the ability to inactivate medical conditions that no longer apply. In older versions of Dentrix we had medical alerts that could be edited for individual patients in the Family File. Dentrix has replaced medical alerts (in...
