With mid- year fast approaching, it’s important to make sure that your patients have taken full advantage of their insurance benefits by receiving the care they need. You can use Dentrix to find patients who are overdue for continuing care and to find patients who...
Do you have patients who call your office with questions about their billing statements, wondering what the “Balance Forward” charges actually are? When you generate your billing statements, the balance forward date, by default, is set to one month prior to the...
As the doctor in your practice, you went to dental school to create beautiful smiles and improve the health of your patients. However, you are still a business owner, and knowing what is going on in your business is certainly worth your time. A doctor once e-mailed me...
To run a profitable practice, it’s important to collect enough to cover your expenses and turn a profit. You can increase your collections several ways, but one of the easiest and most effective ways is to update your fees to ensure that they are in line with the...
For reasons such as financial cost or insurance coverage limitations, it may be necessary to create alternate treatment plan options for your patients so they can choose to accept one treatment plan or another. Consider a patient, for example, whose treatment for a...
When a patient needs to come in for a series of appointments, such as a crown prep followed by a crown seat, use the Schedule Next feature in the Appointment Book to speed up the appointment-making process. After you schedule the first appointment, Dentrix will open a...
Did you know that you can post payments towards a patient’s payment agreement while viewing their agreement terms? It’s part of the Payment Agreement Manager, a feature that was added in Dentrix G6.4, but you may not have know about it until now! To access...
Fine-tune the billing process in your office using features and settings already in your Dentrix software. What’s your process when it comes to sending billing statements in your office? Some offices send statements on a monthly basis, some on a semi-monthly basis,...
As a practice management consultant, I have tremendous empathy for teams that feel they are working hard and yet fail to reach their goals. This kind of experience often leads to unnecessary stress and blame. I’ve learned that there are countless opportunities to...
Do any of your patients have a favorite hygienist? Would you like to make that hygienist their default provider whenever they schedule a prophy appointment? You can accommodate requests like this and set up a specific provider for continuing care appointments as part...