by Dentrix Canada Team | Dec 10, 2020 | Patient Record Management
Lately I’ve seen some questions about inactivating and archiving patients. While there are many opinions on this topic and offices will vary in their policy on this matter, I thought I would share some of my thoughts. If you’ve attempted to contact a patient who is...Continue Reading by Dentrix Canada Team | Nov 26, 2020 | Patient Record Management
When you add new patients to Dentrix, you need to designate someone in the family as the “responsible party.” Dentrix refers to that person as the Head-of-House (or Guarantor). As you are designating head-of-house, keep the following in mind: The first...Continue Reading by Dentrix Canada Team | Nov 12, 2020 | Patient Record Management
When you want to review the contacts you’ve had with a patient, you can see this information from the Office Journal display window. However, this information will only be as accurate as the records you keep in your office. As a general rule, you should document...Continue Reading by Dentrix Canada Team | Jul 16, 2020 | Patient Record Management
It’s very likely that you will ask your established patients to complete certain questionnaire forms at each visit, such as completing a Health History Update once a year. Or perhaps your office has begun asking patients to complete a health screening form by...Continue Reading by Dentrix Canada Team | Jun 25, 2020 | Patient Record Management
If you enter new patients without including a referral source, your practice is missing some great opportunities! Without this valuable referral information, you limit your reporting options to know which of your advertising methods is the most effective. You also...Continue Reading by Dentrix Canada Team | Apr 23, 2020 | Patient Record Management
In previous versions of Dentrix, you may have found it frustrating to try to archive a patient, only to have Dentrix tell you that the patient did not have a zero balance, and therefore couldn’t be archived. It required you to go to the Ledger and poke around, looking...Continue Reading
