In your office, you’re already focused on delivering an excellent patient experience. But a lot happens online before your patients decide to step foot in your office. According to a recent study, 86 percent of patients checked online reviews before choosing their...
With the Patient Engage Campaign Studio, you have the ability to automate your email delivery with complete control over content, audience, and email frequency. Have you ever felt like you had too much work to do only to be given another assignment? What if you had...
Assigning billing types in Dentrix is a great way to categorize patient accounts. The benefit of assigning patient accounts to a billing type is because nearly every report you generate in Dentrix can be filtered by a patient’s billing type. Here are five ideas of how...
Dental emergencies are always going to happen. How we handle scheduling those patients can dictate the entire day for the office. For example, I visited an office recently where the doctor had four patients scheduled back to back for an emergency exam and X-ray. He...
Record which team members are assigned particular tasks in order to hold them accountable for their job responsibilities. When it comes to training your team, it’s important to hold them accountable for mistakes and document areas where they need to improve....