By their design, Dentrix billing statements show patients procedures, payments, and adjustments that occurred within the previous month. Transactions that are older are totaled and presented on the first line of the statement as a “Balance Forward” with total amount...
You work hard to attract new patients. How can you know if your efforts are working? Is your team recording the new patient’s referral source in Dentrix? Have they scheduled the patient’s next visit? The New Patient Summary Report shows Referred By, ZIP/postal code,...
The thank you page is the final thing your patients see after submitting a form, and it’s your chance to leave a good impression. By customizing this page, you can give your patients further instructions and create a more pleasing patient experience. Here’s how:...
New in Dentrix G7.8, the Dentrix Reports module offers a wide variety of clear, concise, and uniform reporting for your practice’s success! There is a lot of information out there for a busy office manager to keep track of. That information could help you answer...
There are many situations in your dental practice when it may be appropriate for you to present your patients with more than one treatment option. For example, if a patient needs a tooth extracted, they may have the option of a bridge or an implant to replace the...
Having a plan to follow up on referred procedures helps to keep patients from falling through the cracks and get them back on your schedule. In your practice, if you refer patients to a specialist for specific procedures, it’s important to track those referred...
iF USED PROPERLY, dENTRIX PASSWORDS CAN HELP TO PROTECT PATIENT INFORMATION, REDUCE ERRORS, AND PROTECT YOUR PRACTICE. Setting up and using Dentrix passwords properly in your office is very important. And one of my favorite features dealing with passwords, is the...
Make it a priority to communicate clearly—with your patients and with your team. Communication is a topic I write a lot about because it’s such an important factor in a dental practice, both with patients and with team members. Here are three reasons why communication...
Has a patient ever requested to see their Ledger history? Or have you wanted to present someone their financial history, but you want to make bold or highlight some of the lines so that they stand out? In the Ledger, adjust what is visible on the Ledger from the...
Learn about the options in Dentrix you can use to make the process of communicating with other team members about patients’ next visits easier to integrate into your workflow. Communication between team members about the details of a patient’s next visit is an...
