Learn two ways Dentrix can help you identify patients with missing email addresses. In our age of technology, more and more people are tethered to their mobile phones, tablets, and laptops 24/7. I am not only a practice management coach and trainer, but I am also a...
Dental emergencies are always going to happen. How we handle scheduling those patients can dictate the entire day for the office. For example, I visited an office recently where the doctor had four patients scheduled back to back for an emergency exam and X-ray. He...
Using digital consent forms in the Dentrix Treatment Planner is efficient and easy. If you’re like me, you read and store books on an eBook reader, view and store important documents and e-mail messages on your computer, receive and pay your bills online, and even...
In today’s world protecting your practice from potential risk is very important. One way to protect your practice is to document, document, document! I live by the saying that if you didn’t document it, it didn’t happen. There are several places within Dentrix where...
The Dentrix Practice Advisor Report contains a lot of valuable information you can learn from it. Some of the statistics included in this report are regarding broken appointments. The Practice Advisor gives you the number of broken appointments not re-appointed,...
Has this ever happened in your office? Mary Jones comes in for a return appointment following her cleaning last week. She says she made a check payment of $25.00 last week, and it has cleared her bank, but it’s not posted to her Ledger. How can you go about finding...
As a Certified Dentrix trainer I often get asked the question, “What can I do to access the data I need more quickly and easily?” The More Information icon can give you the data you need very quickly. I find this tends to be an under-utilized icon that can be a big...
Writing clinical notes can be a time-consuming part of any doctor, assistant, or hygienist’s job. The note-writing process can go a lot faster if you use these two features in Dentrix: procedure notes and clinical note templates. Procedure Notes You can add procedure...
Regular training is so important. We know this in the dental office. Our doctors and hygienists must take hours of continuing education bi-annually. They’re constantly learning so they can treat their patients with the upmost quality of care. The rest of us, meaning...
When patients come to the front desk following an appointment, they often will schedule their next appointment. But because that appointment can be six months or more in the future, they may at some point between now and then have the need to cancel or reschedule that...
