One of the most frequently asked questions from practices with multiple doctors and hygiene providers in regards to the Dentrix Appointment Book is, “How can I see which doctor is assigned to the patient for the exam?” Visually in the Appointment Book, the patient...
Things can get busy at the front desk. You have what seems like hundreds of things going on at once—phones ringing, patients checking in and out, and a lot of jumping back and forth in the Appointment Book scheduling and rescheduling appointments. Did you know...
How do you communicate the status of the treatment plan with your team? Does your team know if the patient has accepted treatment? Is the patient okay to do all the treatment this year or is he or she breaking it up over time? Most often the clinical discussion...
It’s the little things that matter. I hear that statement all the time being out in the dental industry working with dental practices. I love it when I teach offices something and their eyes light up because they have learned something that is so simple, but...
Have you had a patient in your chair for a 6-month checkup and, while you are perio charting, you notice that the wrong tooth is missing? After further investigation, you realize that the patient was in for an extraction three months ago, but the wrong tooth was set...