When your practice re-opens and you begin scheduling patients again, you should keep in mind the time it will take to re-set each operatory for a new patient. You will need to allow time for surfaces to be wiped down and disinfected, time for staff to change gloves...
When you stopped seeing patients and shut down your practice, you likely worked to cancel patient appointments by either breaking the appointment in Dentrix or marking it as Wait/Will Call.Understanding what happens to an appointment when you use each of these methods...
As you begin to schedule patients for appointments following your temporary shutdown you may want to consider setting up time blocks in the Appointment Book. You can use these time block to schedule patients who are elderly, immune-compromised, or otherwise at risk....
When working to reschedule appointments, it’s handy to have all of the lists that deal with appointments in Dentrix (the ASAP, Unscheduled, Broken, Open, Pinboard, and Wait/Will Call lists) together in one place. With the Appointment Lists feature (available in...
“How can I clean up my Unscheduled List?” Before answering that question, let’s first make sure we know how patients end up on the Unscheduled List. There are two ways: When you break an appointment on the schedule, the appointment is added to the...
