Four important questions you should ask when scheduling an appointment for a new patient. When a new patient calls to schedule an appointment, I recommend getting as much information on that initial phone call as possible. I’ve found that this can help to provide the...
Keep a complete patient health history with the ability to inactivate medical conditions that no longer apply. In older versions of Dentrix we had medical alerts that could be edited for individual patients in the Family File. Dentrix has replaced medical alerts (in...
Most of you are probably familiar with the Hover window in the Dentrix Appointment Book. When you hover your mouse over a particular appointment, the Hover window appears and gives you information about the patient and their appointment. But did you know that you can...
Assigning billing types in Dentrix is a great way to categorize patient accounts. The benefit of assigning patient accounts to a billing type is because nearly every report you generate in Dentrix can be filtered by a patient’s billing type. Here are five ideas of how...
Does this describe your typical reaction? You’re in the Appointment Book, and you double–click an open spot in the schedule to create a new appointment for a patient you’ve searched for and selected in the Select Patient dialog box. One of those...
