Four important questions you should ask when scheduling an appointment for a new patient. When a new patient calls to schedule an appointment, I recommend getting as much information on that initial phone call as possible. I’ve found that this can help to provide the...
In your office, you’re already focused on delivering an excellent patient experience. But a lot happens online before your patients decide to step foot in your office. According to a recent study, 86 percent of patients checked online reviews before choosing their...
With the Patient Engage Campaign Studio, you have the ability to automate your email delivery with complete control over content, audience, and email frequency. Have you ever felt like you had too much work to do only to be given another assignment? What if you had...
Dental emergencies are always going to happen. How we handle scheduling those patients can dictate the entire day for the office. For example, I visited an office recently where the doctor had four patients scheduled back to back for an emergency exam and X-ray. He...
Patient Engage Live gives you instant notifications so you can respond quickly right from your computer’s desktop. Patient Engage makes it convenient to manage patient communications from a single dashboard. But what if you don’t have the Patient Engage website open...
