Unfilled appointments caused by last-minute cancellations can be costly. Have a plan in place to handle these situations. Do you find that you have problems in your office with patients cancelling their appointments at the last minute or not showing up at all?...
The Appt Length field in the Appointment Information dialog box allows you to specify how long the appointment will be. While individual procedure codes are set up in the Office Manager with specific procedure times attached to them, there may be situations when you...
Dental emergencies are always going to happen. How we handle scheduling those patients can dictate the entire day for the office. For example, I visited an office recently where the doctor had four patients scheduled back to back for an emergency exam and X-ray. He...
The Dentrix Practice Advisor Report contains a lot of valuable information you can learn from it. Some of the statistics included in this report are regarding broken appointments. The Practice Advisor gives you the number of broken appointments not re-appointed,...
When patients come to the front desk following an appointment, they often will schedule their next appointment. But because that appointment can be six months or more in the future, they may at some point between now and then have the need to cancel or reschedule that...
Unfortunately, patient cancellations are a fact of life in every dental office. It’s not unusual for an office manager to get messages from patients over the weekend wanting to cancel their appointments for Monday. It would be nice if there was list of patients...
