Make it a priority to communicate clearly—with your patients and with your team. Communication is a topic I write a lot about because it’s such an important factor in a dental practice, both with patients and with team members. Here are three reasons why communication...
Use this list of ideas to make sure you hire the perfect new member of your dental team. The human resources aspect of the job can be a challenging part of being a dental office manager. Counseling or reprimanding staff as well as interviewing and hiring can be both...
Regular training is so important. We know this in the dental office. Our doctors and hygienists must take hours of continuing education bi-annually. They’re constantly learning so they can treat their patients with the upmost quality of care. The rest of us, meaning...
Learn why closing the year is so important, get the steps to do it (no matter which Dentrix version you are using), and discover tips to automate the process. Ah, the new year! A time of new beginnings, of novel promises and great hopes, and of innovative goals and...
Record which team members are assigned particular tasks in order to hold them accountable for their job responsibilities. When it comes to training your team, it’s important to hold them accountable for mistakes and document areas where they need to improve....
Nobody wakes up and says, “Today I am going to be inefficient.” Yet if we were to evaluate our everyday routines, we would discover inefficiencies. So why do they happen? We are human. As creatures of habit, we get so busy just trying to make it through the day that...